Knowledge Sharing Initiatives at the World Bank - Creating a Knowledge Bank|IT and Systems|Case Study|Case Studies

Knowledge Sharing Initiatives at the World Bank - Creating a Knowledge Bank

            
 
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Case Details:

Case Code : ITSY043
Case Length : 11 Pages
Period : 1996-2004
Pub Date : 2004
Teaching Note : Available
Organization : World Bank
Industry : Banking
Countries : USA

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.



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"The World Bank is changing its vision of itself from that of a financial bank to that of a knowledge bank, with increasing attention given to supporting knowledge institutions in its borrowing member countries."

-An official at the World Bank Economic Development Institute in 2001.1

"Given the complexity of the global challenges we face on a daily basis, it is critical that we respond to the needs of our member countries in timely fashion, and with the best, most relevant knowledge available”

-James Wolfensohn, World Bank President, in 2003.2

The Power of Knowledge

In October 1996, when James Wolfensohn (Wolfensohn), the newly appointed president of the World Bank, announced that the organization would transform itself into a 'knowledge bank', there were mixed reactions.

Some were excited about knowledge management and its potential in helping the World Bank achieve its objectives. Others considered it a waste of time and resources and felt the Bank should stick to its original mission of eliminating poverty.

However, by the early 2000s, the World Bank had already emerged as one of the foremost knowledge organizations in the world.

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1] "Tools for the Knowledge Economy: An Overview,” The Commonwealth Centre for Electronic Governance, www.electronicgov.net, September 2001.

2] "The World Bank Profile,” American Productivity and Quality Center, 2003. www.apqc.org.


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